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General Terms of Use of the Portal

Version February 2026

The present General Terms of Use of the Portal, together with the General Terms of Sale which may govern the provision of online purchase services and any other General Terms governing any kind of tool made available to the Users at the Portal, have the purpose of regulating both the publication of the information and the commercial relations that may arise between PUERTO FANTASÍA S. DE R.L. DE C.V. (henceforth "PUERTO FANTASIA" or "PUERTO FANTASIA GROUP") and users of the Portal (henceforth, the "Users").

By navigating within the Portal and/or using the services included herein, you acquire the status of "User". Both navigation and the use of any of the online purchase services of the Portal entail the acceptance by the User without reservations of any kind, of each and every one of the present General Terms of Use of the Portal, together with the General Terms of Sale which may govern the provision of online purchase services and any other General Terms governing any kind of tool made available to the Users at the Portal.

PUERTO FANTASIA may modify at any time and without prior warning, the present General Terms of Use of the Portal, together with the General Terms of Sale which may govern the provision of online purchase services and any other General Terms, by merely publishing the modifications in the Portal so that Users may become aware of them prior to visiting the Portal or acquiring any goods or services or using the tools offered on the Portal.

Intellectual and Industrial Property

The Portal and all the contents displayed herein and, especially, designs, texts, graphics, logos, icons, buttons, software, trade names, brands, blueprints or any other matter susceptible to industrial and commercial use is subject to the intellectual and industrial property rights of PUERTO FANTASIA as part of PUERTO FANTASIA GROUP or of third party owners of the same, who have duly authorised their inclusion in the Portal, and which are therefore protected by the laws on Intellectual and Industrial Property.

It shall in no case be understood that use of the Portal by Users concedes any kind of licence, nor that any total or partial renunciation, transmission or assignment of these rights is entailed, nor is any right or expectation of right conferred, and in particular, the contents may not be altered, exploited, reproduced, distributed or communicated publicly. Access to this Portal does not grant Users any right or titularity over the intellectual property rights of the contents hosted on this Portal.

Responsibility of PUERTO FANTASIA

PUERTO FANTASIA shall only be responsible for such damages as the User may suffer from using the Portal when the said damages are imputable to the defective actions of this company. The User acknowledges and accepts that the use of the Portal and the provision of the services offered herein is carried out entirely at their own risk and responsibility. PUERTO FANTASIA shall not accept any responsibility for damages that may arise from the following causes or facts:

• Interference, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functionality of this system or the electronic equipment and apparatus of Users, due to causes beyond the control of PUERTO FANTASIA, which might impede or slow down the provision of services or navigation of this Portal.
• Portal use delays or blockages caused by deficiencies or overloads of Internet or other electronic systems.
• Anything caused by third parties using illegal means beyond the control of, and not attributable to, PUERTO FANTASIA.
• The impossibility of providing the service or allowing access to the Portal for causes not attributable to PUERTO FANTASIA, the User, third parties, unforeseeable circumstances or force majeure.

PUERTO FANTASIA does not exercise any control, in general, over the use made of the Portal by Users. PUERTO FANTASIA does not guarantee the availability or continuity of the Portal, nor that the Portal or its contents are suitable for any particular activity or purpose.

PUERTO FANTASIA guarantees that it has suitable security measures in place complying with current technology standards. Access to transaction services shall be carried out in a secure environment using the SSL (Secure Socket Layer) protocol with high-security 128-bit encryption.

Obligations of the User

As a general rule, the User is obliged to comply with the present General Terms of Use of the Portal and comply at all times with the law, generally accepted fair use and the requirements of good faith, employing diligence appropriate to the nature of the service that is being enjoyed, and abstaining from using the Portal in any way that could impede, damage or impair its normal operation.

Specifically, the User is obliged to:

• Provide truthful personal data and other information requested.
• Not introduce, store or disseminate any information or material that is defamatory, damaging, obscene, threatening, xenophobic, which incites violence or discrimination on the basis of race, sex, ideology, religion or in any way contravenes decency, public order, or basic human rights.
• Not introduce, store or disseminate any computer programme, data, viruses, software code, or connect any hardware or telecommunications device that could cause damage to the Portal, services, or systems of PUERTO FANTASIA.
• Not carry out activities of advertising or promotion, or make commercial use of the Portal, or use the contents to send advertising or messages of direct sale.
• Not use false identities nor supplant the identities of others in the use of the Portal.
• Not destroy, alter, make personal use of, put beyond use or damage the data, information, programmes or electronic documents of PUERTO FANTASIA, or third parties.

Access to Services

All the means and technical requirements needed to access the Portal and the services offered therein are the exclusive responsibility of the User, as is any cost or taxes to which the provision of the said services may give rise. Once the User has accessed the Portal, to proceed to use the different services, the User must follow all the instructions or indications displayed on the screen.

Media Content & Brand Asset Usage Disclaimer

All content made available through this website, including but not limited to images, texts, logos, brand elements, downloadable media kits, and other visual or editorial materials ("Media Content"), is the intellectual property of PUERTO FANTASÍA GROUP or its affiliated entities, unless otherwise stated.

These materials are provided exclusively for non-commercial, editorial purposes related to fair and balanced reporting on PUERTO FANTASÍA GROUP and its subsidiaries. Use of Media Content is subject to the following conditions:

• Media Content may not be modified, distorted, misrepresented, or used in a misleading, defamatory, unethical, or damaging context.
• Use of logos, imagery, or texts in connection with negative, speculative, or unrelated narratives is strictly prohibited.
• Any use of Media Content in commercial, promotional, political, or advocacy-related contexts requires prior written authorization from PUERTO FANTASÍA GROUP.
• Reproduction or redistribution of any content from this website without clear attribution and compliance with these guidelines is not permitted.

For licensing inquiries, permission requests, or clarification on allowed usage, please contact: press@puertofantasia.com

Personal Data Protection

You can consult our full Privacy Policy.

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Technical and Required Cookies

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No personal data that would allow you to be identified are gathered by the use of these cookies. You may configure your browser at any time to block these cookies. However, please note that doing so may result in some sections of this Website not operating correctly.